Conflict of Interest Policy

Intercom adopts a rigorous conflict of interest management policy to ensure the impartiality and credibility of the editorial process. Authors, reviewers, and editors must declare any situations that could influence — or be perceived as influencing — the review, publication, or interpretation of scientific work.

What is considered a conflict of interest?

A conflict of interest is understood to be any personal, professional, academic, or financial relationship that compromises the objectivity of the editorial process, including, but not limited to:

  • funding from commercial entities with a direct interest in the research results;
  • personal or professional relationships (for example, advisor–advisee, frequent collaboration) that could affect neutrality in peer review;
  • academic or institutional competition that interferes with the fair evaluation of a manuscript.

Disclosure and Handling

  • Authors: must declare potential conflicts at the time of submission, using the journal's specific form.
  • Reviewers and editors: must report conflicts upon accepting the review of a manuscript and, if necessary, withdraw from the process.

The existence of a declared conflict does not necessarily result in rejection of the work. Each case is reviewed by the Editorial Committee, which may adopt measures such as:

  • publication of a conflict of interest statement alongside the article;
  • assignment of alternative reviewers;
  • in serious cases, retraction or public correction.

Failure to disclose a conflict of interest that is later identified results in editorial action, which may include disqualification of the manuscript or public notification.